Maintain your investment
Annual support and maintenance plans that keep your Statamic website and hosting environment updated and secure.
Essential
Micro & small businesses
£1548 billed annually
- Quarterly updates
- 24-hour response
- 12 hours troubleshooting
Essential Plan
Tailored for smaller businesses (1-49 employees), this plan ensures your team receives support within 24 hours during business hours.
You'll benefit from four scheduled Statamic and server updates throughout the year, plus 12 hours of dedicated troubleshooting assistance annually.
Business Pro
Regional & national businesses
£2988 billed annually
- Bi-monthly updates
- 8-hour response
- 24 hours troubleshooting
Business Pro Plan
Mid-sized companies with 50-249 employees can rely on our accelerated 8-hour response service during business hours.
This comprehensive package includes six scheduled Statamic and server updates per year, alongside 24 hours of annual troubleshooting support to keep your website running smoothly.
Enterprise
Large organisations
£5988 billed annually
- Monthly updates
- 4-hour response
- 48 hours troubleshooting
Enterprise Plan
Large organisations of 250+ employees receive priority treatment with our rapid 4-hour business-hours response guarantee.
Your enterprise benefits from monthly scheduled maintenance for Statamic and server, backed by a substantial 48-hour annual troubleshooting allowance for complex technical challenges.
No-nonsense, jargon-free support.
We focus solely on Statamic websites and Ubuntu hosting environments, which means we know exactly how to keep your site running smoothly.
What needs updating?
Our planned maintenance will update the Statamic CMS and hosting environments for both your staging and production sites.
Ubuntu
Ubuntu is a popular Linux-based operating system used by many hosting environments.
Server updates
Each month, Ubuntu releases comprehensive updates that can include 20-100+ individual patches covering security vulnerabilities, system libraries, web server components, and performance enhancements.
We apply these updates to keep your server secure, stable, and running at peak performance.
Statamic
Statamic is a modern content management system (CMS) built on the Laravel framework.
CMS updates
Statamic is actively maintained with regular updates that include security patches, performance improvements, and new features.
You can see just how frequently these updates are released by checking the official Statamic release notes, which demonstrate the ongoing commitment to keeping the platform current and secure.
Why does it matter?
Keeping Statamic and Ubuntu current isn't just good practice - it's essential for ensuring your site performs reliably all year round.
Security
Updates often contain security patches that address vulnerabilities.
Leaving these unpatched makes your website more susceptible to attacks, potentially leading to malware infections, or compromised servers.
Compliance
Many industries have compliance standards that require systems to be kept up to date for security reasons.
Failing to update could lead to compliance issues, which may have legal or financial consequences.
Stability
Updates frequently include performance enhancements and bug fixes that keep Statamic and Ubuntu running efficiently.
Delaying updates can lead to decreased performance, compatibility issues, and software crashes.
Features
Updates bring improvements that enhance usability and functionality.
Staying current ensures that you have access to the latest tools and capabilities, allowing you to take full advantage of what the Statamic offers.
Support
Software developers focus support on the latest versions.
Running outdated versions may mean you lose access to help or resources when issues arise, making troubleshooting more difficult.
Peace of mind
Knowing your website and server is regularly maintained and up to date allows you to focus on your core business activities without worrying about potential technical issues or security threats.
Kind words from happy clients
We partner with marketing teams to complement their knowledge and experience with our specialist website redesign services.
Working with D3 Creative was an absolute pleasure. Clear instructions and timely support through the design and build process made collaboration really easy.
D3 Creative took on our complex brief (combining seven websites into one) in his stride, with clear concise processes, informative and thoughtful design and enthusiasm.
D3 Creative is reliable, flexible and consistently delivers a valuable service. He did an excellent job delivering a community consultation website for a local council project we worked on.
Excellent service, professional and responsive. We will be using D3 creative again
It’s been great working with you. I love your product, front end looks great and the back end is so straightforward to use
One-off website support, when it matters most
Whether it’s an emergency or a much-needed update, we also offer standalone services with no ongoing commitment.
Your website is down — and your business can’t wait.
This service is designed for urgent situations where outdated Statamic CMS or Ubuntu software has led to a critical failure, often due to a known vulnerability being exploited.
We prioritise getting you back online fast with expert troubleshooting and rapid resolution. Ideal for businesses without a maintenance plan facing immediate downtime.
Critical Fix
Urgent support when your site goes down.
Single payment
- Priority support
- Focused troubleshooting
- Fast issue resolution
Your website’s still running, but it's overdue for essential updates.
This one-time service is for businesses without a maintenance plan who want to avoid potential issues before they happen.
We’ll bring your Statamic CMS and Ubuntu server up to date, helping ensure stability, compatibility, and peace of mind—without any ongoing commitment.
Essential Fix
One-time update for unmaintained websites.
Single payment
- Statamic CMS and Ubuntu server updates
- 5-Day turnaround
- No annual commitment